Support Command Center
Triage, answer, and escalate customer requests automatically.
Customer support, chatbot, and alerting workflows that take the first pass at every ticket: auto-triage, AI-drafted replies, and escalation alerts to the right channel.
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What's in this collection
Selected from the catalog's highest-demand templates in this area. Every one is also available individually.
Run an AI agent task: Google Sheets for voice, webhook
Voice on n8n: runs when a webhook arrives across Google Sheets, Slack and Twilio, starting at "Frame the Assignment". Hands the decision to an AI agent with its own tools. 22 documented nodes.
Reply to user questions hands-free for Lead Bots: Notion
Lead bots on n8n: runs in a chat window across Notion, Slack and Google Sheets, starting at "Keep Valid Conversations". Hands the decision to an AI agent with its own tools. 30 documented nodes.
Handle chat messages end to end for Support Bots with Slack
Support bots on n8n: runs in a chat window across Slack, Google Sheets and PostgreSQL, starting at "Reason & Act (AI Agent)". Hands the decision to an AI agent with its own tools. 12 documented nodes.
Automate an AI agent task with Google Sheets for faq bots
Faq bots on n8n: runs when a webhook arrives across Google Sheets, Microsoft Teams, Slack and PostgreSQL, starting at "Normalize Conversation Payload". 19 documented nodes.
Monitor spend for escalations
Escalations on n8n: runs on a schedule across Google Sheets and Slack, starting at "Probe Endpoint A". Branches on the check before anything is written. 21 documented nodes.
Broadcast stakeholders on changes for thresholds
Thresholds on n8n: runs when a webhook arrives across Google Sheets, Outlook and Slack, starting at "Keep Valid Events". Routes each kind of record down its own branch. 21 documented nodes.
Broadcast stakeholders on changes: Slack & Notion
Digests on n8n: runs when a webhook arrives across Slack, Notion and Google Sheets, starting at "Probe Endpoint A". Branches on the check before anything is written. 33 documented nodes.
Act on customer feedback on a schedule
Escalation on n8n: runs on a schedule across Google Sheets, Slack, Discord and Google Drive, starting at "Keep Valid Tickets". Routes each kind of record down its own branch. 22 documented nodes.
Act on NPS responses for triage
Triage on n8n: runs on a schedule across PostgreSQL, Gmail, Google Sheets and Slack, starting at "Detect Sentiment". Scores the sentiment of every message. 23 documented nodes.
Summarize long emails with MySQL & Slack
Auto-reply on n8n: runs when a webhook arrives across MySQL and Slack, starting at "Normalize Ticket Payload". Classifies each item with a language model. 18 documented nodes.
Ready to automate?
One payment, one ZIP with all 10 ready-to-import JSON files.