Refund Policy

We want you to be happy with your purchase. This policy explains how refunds work for our digital products.

No refund for change of mind

Our workflows are delivered instantly as digital downloads, so all sales are final once a file has been downloaded. We do not offer refunds because you changed your mind, found a similar template elsewhere, or no longer need the workflow.

When we will help

The one exception: if a file is faulty, will not import, is not as described, or you were charged more than once for the same order, contact us within 7 days of purchase and we will fix the issue or provide a refund.

How to request

Email workflowcratesupport@gmail.com with your order details and a short description of the problem. We respond within 1–2 business days.

Free items

Free downloads carry no charge, so no refund is needed.