WorkflowCrate
AdvancedProfessionalCustomer Support AutomationScheduled trigger8 nodes

Act on NPS responses with Google Drive and Trello

Advanced Customer Support Automation workflow for Customer Support

Act on NPS responses with Google Drive and Trello. An original, ready-to-import n8n workflow built around the 'Survey & Feedback' pattern for customer support. It runs on a schedule and orchestrates 7 nodes across Google Drive, Trello, Outlook. It uses n8n's LangChain AI nodes (Agent/Chain + chat model). Retry-on-fail is enabled on external calls. Import the JSON, add your credentials, and adapt the parameters. What used to take a morning now runs on its own.

Key benefits

  • Improves response time
  • Keeps your systems in sync
  • Runs 24/7 in the background
  • Scales without extra headcount

Use cases

  • Teams that want to survey & feedback without manual effort
  • Anyone automating escalation in customer support
  • Replacing a fragile manual process with a reliable workflow

Integrations

Google DriveTrelloOutlookGroq

What's inside (8 nodes)

A look at the node types this workflow uses. No purchase required — full parameters and credentials are yours after you buy.

Chain LlmGoogle DriveLm Chat GroqMicrosoft OutlookSchedule TriggerSetSticky NoteTrello
Original n8n workflow template created and owned by WorkflowCrate. After purchase you receive the ready-to-import JSON file and a license to use and adapt it in your own projects.