WorkflowCrate
IntermediatePremiumCustomer Support AutomationScheduled trigger8 nodes

Act on NPS responses with MySQL and Jira at scale

Intermediate Customer Support Automation workflow for Customer Support

Act on NPS responses with MySQL and Jira at scale. An original, ready-to-import n8n workflow built around the 'Survey & Feedback' pattern for customer support. It runs on a schedule and orchestrates 7 nodes across MySQL, Jira, Telegram. It uses n8n's LangChain AI nodes (Agent/Chain + chat model). Retry-on-fail is enabled on external calls. Import the JSON, add your credentials, and adapt the parameters. Your team sees the right data at the right time.

Key benefits

  • Has retries and error handling built in
  • Standardizes the process every time
  • Scales without extra headcount
  • Saves hours of manual work each week

Use cases

  • Teams that want to survey & feedback without manual effort
  • Anyone automating auto-reply in customer support
  • Replacing a fragile manual process with a reliable workflow

Integrations

MySQLJiraTelegramGroq

What's inside (8 nodes)

A look at the node types this workflow uses. No purchase required — full parameters and credentials are yours after you buy.

Chain LlmJiraLm Chat GroqMy SqlSchedule TriggerSetSticky NoteTelegram
Original n8n workflow template created and owned by WorkflowCrate. After purchase you receive the ready-to-import JSON file and a license to use and adapt it in your own projects.