WorkflowCrate
IntermediateProfessionalCustomer Support AutomationScheduled trigger8 nodes

Analyze customer feedback with Google Drive and Jira 24/7

Intermediate Customer Support Automation workflow for Customer Support

Analyze customer feedback with Google Drive and Jira 24/7. An original, ready-to-import n8n workflow built around the 'Survey & Feedback' pattern for customer support. It runs on a schedule and orchestrates 7 nodes across Google Drive, Jira, Microsoft Teams. It uses n8n's LangChain AI nodes (Agent/Chain + chat model). Retry-on-fail is enabled on external calls. Import the JSON, add your credentials, and adapt the parameters. Your team sees the right data at the right time.

Key benefits

  • Improves response time
  • Runs 24/7 in the background
  • Scales without extra headcount
  • Removes copy-paste errors

Use cases

  • Teams that want to survey & feedback without manual effort
  • Anyone automating escalation in customer support
  • Replacing a fragile manual process with a reliable workflow

Integrations

Google DriveJiraMicrosoft TeamsAnthropic

What's inside (8 nodes)

A look at the node types this workflow uses. No purchase required — full parameters and credentials are yours after you buy.

Chain LlmGoogle DriveJiraLm Chat AnthropicMicrosoft TeamsSchedule TriggerSetSticky Note
Original n8n workflow template created and owned by WorkflowCrate. After purchase you receive the ready-to-import JSON file and a license to use and adapt it in your own projects.