Collect customer feedback: Telegram
Runs on a schedule across Telegram and Google Drive, runs the text through an AI chain, then rolls the rows up into a few numbers. Built for feedback, around a "Gather from Google Drive" step, in 9 documented nodes.
Collect customer feedback with Google Drive and Telegram on autopilot. An original, ready-to-import n8n workflow built around the 'Survey & Feedback' pattern for customer support. It runs on a schedule and orchestrates 9 nodes across Telegram, Google Drive. It uses n8n's LangChain AI nodes (Agent/Chain + chat model). Retry-on-fail is enabled on external calls. Import the JSON, add your credentials, and adapt the parameters. Your team sees the right data at the right time.
Key benefits
- ✓Keeps Telegram and Google Drive in step for feedback, without anyone re-typing a row
- ✓A failed Telegram or Google Drive call is retried rather than dropped, at any of the 9 nodes in this feedback build
- ✓The feedback AI step is isolated from Telegram, so models swap without touching the other 9 nodes
- ✓Pinned sample data ships with it — run all 9 nodes for feedback before wiring Telegram
- ✓9 nodes, each with a doc card explaining what it does for feedback
Use cases
- →Teams keeping Telegram and Google Drive aligned by hand for feedback
- →Feedback work where "Gather from Google Drive" is still a manual step before Telegram
- →Feedback work that only reaches Telegram on a schedule, when someone remembers to start it
Integrations
Workflow preview (9 nodes)
The template's actual node layout and connections. Node parameters and credential slots unlock with the download.
What's inside (9 nodes)
A look at the node types this workflow uses. No purchase required — full parameters and credentials are yours after you buy.
From download to running in 3 steps
- 1Import. In n8n, open Workflows → menu → “Import from File” and pick the downloaded JSON.
- 2Connect. Add your own credentials on the app nodes - n8n highlights exactly which ones need them.
- 3Activate. Run it once to test, then toggle Active. The automation is live.
What you'll learn
Foundation levelA starter-sized build - small enough to hold in your head while you learn the pattern.
- •Aggregating results into reportable numbers
- •Moving data between Google Drive and Telegram in a single run
- •Rolling many rows up into a few reportable numbers
Every node carries its own documentation on the canvas, plus notes explaining why the architecture was built this way, a credential setup guide, troubleshooting, and three practice exercises. Sample data comes pinned to the trigger, so you can hit Execute and watch data flow before connecting a single account.
Common questions
What exactly do I get?
The complete, ready-to-import n8n workflow as a JSON file, delivered instantly after payment. Import it into your own n8n (cloud or self-hosted), add your credentials, and it runs.
How do I import it into n8n?
In n8n, open Workflows, click the three-dot menu, choose “Import from File”, and select the downloaded JSON. Then connect your own app credentials on the highlighted nodes.
Do I need anything else for it to work?
You need your own n8n instance and accounts/credentials for the apps this workflow connects to (Telegram, Google Drive). No coding is required.
What if it doesn't work for me?
If the file is faulty, won't import, or isn't as described, contact us within 7 days and we'll fix it or refund you - see our refund policy.
Can I modify or resell it?
You can freely adapt and use it in your own or your clients' projects. Reselling or redistributing the template file itself is not permitted.
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