WorkflowCrate
IntermediatePremiumCustomer Support AutomationScheduled trigger8 nodes

Collect customer feedback with PostgreSQL and Jira

Intermediate Customer Support Automation workflow for Customer Support

Collect customer feedback with PostgreSQL and Jira. An original, ready-to-import n8n workflow built around the 'Survey & Feedback' pattern for customer support. It runs on a schedule and orchestrates 7 nodes across PostgreSQL, Jira, Twilio. It uses n8n's LangChain AI nodes (Agent/Chain + chat model). Retry-on-fail is enabled on external calls. Import the JSON, add your credentials, and adapt the parameters. Nothing slips through the cracks.

Key benefits

  • Has retries and error handling built in
  • Standardizes the process every time
  • Improves response time
  • Scales without extra headcount

Use cases

  • Teams that want to survey & feedback without manual effort
  • Anyone automating feedback in customer support
  • Replacing a fragile manual process with a reliable workflow

Integrations

PostgreSQLJiraTwilioGroq

What's inside (8 nodes)

A look at the node types this workflow uses. No purchase required — full parameters and credentials are yours after you buy.

Chain LlmJiraLm Chat GroqPostgresSchedule TriggerSetSticky NoteTwilio
Original n8n workflow template created and owned by WorkflowCrate. After purchase you receive the ready-to-import JSON file and a license to use and adapt it in your own projects.