WorkflowCrate
IntermediateEnterpriseCustomer Support AutomationScheduled trigger8 nodes

Collect NPS responses with Google Drive and Trello with instant alerts

Intermediate Customer Support Automation workflow for Customer Support

Collect NPS responses with Google Drive and Trello with instant alerts. An original, ready-to-import n8n workflow built around the 'Survey & Feedback' pattern for customer support. It runs on a schedule and orchestrates 7 nodes across Google Drive, Trello, Discord. It uses n8n's LangChain AI nodes (Agent/Chain + chat model). Retry-on-fail is enabled on external calls. Import the JSON, add your credentials, and adapt the parameters. Your team sees the right data at the right time.

Key benefits

  • Removes copy-paste errors
  • Responds in seconds
  • Improves response time
  • Has retries and error handling built in

Use cases

  • Teams that want to survey & feedback without manual effort
  • Anyone automating escalation in customer support
  • Replacing a fragile manual process with a reliable workflow

Integrations

Google DriveTrelloDiscordGroq

What's inside (8 nodes)

A look at the node types this workflow uses. No purchase required — full parameters and credentials are yours after you buy.

Chain LlmDiscordGoogle DriveLm Chat GroqSchedule TriggerSetSticky NoteTrello
Original n8n workflow template created and owned by WorkflowCrate. After purchase you receive the ready-to-import JSON file and a license to use and adapt it in your own projects.