WorkflowCrate
IntermediatePremiumCustomer Support AutomationScheduled trigger8 nodes

Collect NPS responses with MySQL and Jira in real time

Intermediate Customer Support Automation workflow for Customer Support

Collect NPS responses with MySQL and Jira in real time. An original, ready-to-import n8n workflow built around the 'Survey & Feedback' pattern for customer support. It runs on a schedule and orchestrates 7 nodes across MySQL, Jira, Twilio. It uses n8n's LangChain AI nodes (Agent/Chain + chat model). Retry-on-fail is enabled on external calls. Import the JSON, add your credentials, and adapt the parameters. What used to take a morning now runs on its own.

Key benefits

  • Scales without extra headcount
  • Keeps your systems in sync
  • Responds in seconds
  • Saves hours of manual work each week

Use cases

  • Teams that want to survey & feedback without manual effort
  • Anyone automating escalation in customer support
  • Replacing a fragile manual process with a reliable workflow

Integrations

MySQLJiraTwilioOpenAI

What's inside (8 nodes)

A look at the node types this workflow uses. No purchase required — full parameters and credentials are yours after you buy.

Chain LlmJiraLm Chat Open AiMy SqlSchedule TriggerSetSticky NoteTwilio
Original n8n workflow template created and owned by WorkflowCrate. After purchase you receive the ready-to-import JSON file and a license to use and adapt it in your own projects.