WorkflowCrate
IntermediatePremiumCustomer Support AutomationWebhook trigger8 nodes

Digest documents with Google Sheets and Gmail on autopilot

Intermediate Customer Support Automation workflow for Customer Support

Digest documents with Google Sheets and Gmail on autopilot. An original, ready-to-import n8n workflow built around the 'AI Summarize & Route' pattern for customer support. It fires on a webhook and orchestrates 7 nodes across Google Sheets, Gmail. It uses n8n's LangChain AI nodes (Agent/Chain + chat model). Retry-on-fail is enabled on external calls. Import the JSON, add your credentials, and adapt the parameters. Your team sees the right data at the right time.

Key benefits

  • Keeps your systems in sync
  • Saves hours of manual work each week
  • Runs 24/7 in the background
  • Standardizes the process every time

Use cases

  • Teams that want to ai summarize & route without manual effort
  • Anyone automating feedback in customer support
  • Replacing a fragile manual process with a reliable workflow

Integrations

Google SheetsGmailOpenRouter

What's inside (8 nodes)

A look at the node types this workflow uses. No purchase required — full parameters and credentials are yours after you buy.

Chain SummarizationGmailGoogle SheetsLm Chat Open RouterSetSticky NoteWebhook
Original n8n workflow template created and owned by WorkflowCrate. After purchase you receive the ready-to-import JSON file and a license to use and adapt it in your own projects.