WorkflowCrate
ExpertProfessionalCustomer Support AutomationWebhook trigger8 nodes

Digest long emails with Google Sheets and Gmail

Expert Customer Support Automation workflow for Customer Support

Digest long emails with Google Sheets and Gmail. An original, ready-to-import n8n workflow built around the 'AI Summarize & Route' pattern for customer support. It fires on a webhook and orchestrates 7 nodes across Google Sheets, Gmail. It uses n8n's LangChain AI nodes (Agent/Chain + chat model). Retry-on-fail is enabled on external calls. Import the JSON, add your credentials, and adapt the parameters. The result is a hands-off process that just works.

Key benefits

  • Improves response time
  • Saves hours of manual work each week
  • Removes copy-paste errors
  • Responds in seconds

Use cases

  • Teams that want to ai summarize & route without manual effort
  • Anyone automating escalation in customer support
  • Replacing a fragile manual process with a reliable workflow

Integrations

Google SheetsGmailOpenAI

What's inside (8 nodes)

A look at the node types this workflow uses. No purchase required — full parameters and credentials are yours after you buy.

Chain SummarizationGmailGoogle SheetsLm Chat Open AiSetSticky NoteWebhook
Original n8n workflow template created and owned by WorkflowCrate. After purchase you receive the ready-to-import JSON file and a license to use and adapt it in your own projects.