WorkflowCrate
AdvancedPremiumCustomer Support AutomationScheduled trigger8 nodes

Act on NPS responses with Google Drive and Jira at scale

Advanced Customer Support Automation workflow for Customer Support

Act on NPS responses with Google Drive and Jira at scale. An original, ready-to-import n8n workflow built around the 'Survey & Feedback' pattern for customer support. It runs on a schedule and orchestrates 7 nodes across Google Drive, Jira, Discord. It uses n8n's LangChain AI nodes (Agent/Chain + chat model). Retry-on-fail is enabled on external calls. Import the JSON, add your credentials, and adapt the parameters. The result is a hands-off process that just works.

Key benefits

  • Removes copy-paste errors
  • Has retries and error handling built in
  • Improves response time
  • Runs 24/7 in the background

Use cases

  • Teams that want to survey & feedback without manual effort
  • Anyone automating feedback in customer support
  • Replacing a fragile manual process with a reliable workflow

Integrations

Google DriveJiraDiscordOpenRouter

What's inside (8 nodes)

A look at the node types this workflow uses. No purchase required — full parameters and credentials are yours after you buy.

Chain LlmDiscordGoogle DriveJiraLm Chat Open RouterSchedule TriggerSetSticky Note
Original n8n workflow template created and owned by WorkflowCrate. After purchase you receive the ready-to-import JSON file and a license to use and adapt it in your own projects.